Your Guide to Understanding RehubX
Q: What is RehubX?
A: RehubX is a professional electronics recycling platform that helps users get the best value for their used devices while promoting environmental sustainability.
Q: Is RehubX trustworthy?
A: Yes. We are a registered company with all necessary certifications. We prioritize data security, transparent pricing, and professional service. Our operations comply with all legal requirements.
Q: What devices do you accept?
A: We currently accept smartphones, tablets, laptops, and smartwatches from major brands including Apple, Samsung, OnePlus, Xiaomi, OPPO, vivo, and more.
Q: How do I get a price quote?
A: Submit your device details through our website. After receiving your device, we'll send an official quote to your registered email within 3 business days.
Q: What affects the final price?
A: The final price depends on: 1.Device model and age 2.Physical condition 3.Functional status 4.Market value
Q: How do you protect my personal data?
A: We follow strict data protection protocols. All devices undergo professional data wiping. We recommend users sign out of accounts and reset devices before recycling.
Q: Should I remove my SIM card?
A: Yes, please remove all SIM cards and memory cards before device handover.
Q: What payment methods do you accept?
A: We offer: Bank transfer
Q: How long does payment take?
A: Payment will be processed to your designated bank account within 24 hours after price confirmation.
Q: What collection methods are available?
A: We offer: 1.Free doorstep pickup in major cities 2.Free shipping
Q: Is doorstep pickup safe?
A: Yes. All our agents carry official ID and uniform. You can verify their identity through our customer service.
Q: Can I cancel my recycling order?
A: Yes, you can cancel before device handover. Contact our customer service for assistance.
Q: How can I track my order?
A: Use your order number to track status on our website or contact customer service.
Q: How can I contact customer service?
- Email: support@rehubx.com
- Service Timet: 9:00 AM - 8:00 PM IST