RehubX Privacy Policy

Last Updated: 2024-10-20

Introduction

RehubX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our device recycling services and website.

Information We Collect

2.1 Personal Information

- Name and contact information

- Email address

- Phone number

- Bank account details (for payment purposes)

- Government-issued ID numbers (where required by law)

- Address for pickup/shipping services

2.2 Device Information

- Device brand and model

- Device condition details

- IMEI number

- Serial number

- Device settings and status

2.3 Technical Information

- IP address

- Browser type

- Device identifiers

- Log data

- Cookies and similar technologies

How We Use Your Information

We use your information for:

- Processing your recycling orders

- Facilitating payments

- Communicating about your order status

- Verifying device ownership

- Improving our services

- Complying with legal obligations

- Preventing fraud

Data Storage and Security

4.1 Data Storage

- Information is stored on secure servers

- Payment information is encrypted

- Data retention follows legal requirements

- Servers located in compliance with data protection laws

4.2 Security Measures

- SSL/TLS encryption

- Regular security audits

- Access controls

- Employee confidentiality agreements

Data Sharing and Disclosure

We may share your information with:

- Payment processors

- Shipping partners

- Legal authorities (when required)

- Service providers (under strict confidentiality)

Your Rights

You have the right to:

- Access your personal data

- Correct inaccurate data

- Request data deletion

- Opt-out of marketing communications

- Lodge complaints with supervisory authorities

International Data Transfers

- We comply with international data protection laws

- Cross-border transfers follow appropriate safeguards

- Specific protections for EU/UK/India data transfers

Children's Privacy

We do not knowingly collect information from children under 18 years old.

India-Specific Provisions

In compliance with Indian laws:

- Data localization requirements

- Government authority cooperation

- RBI payment guidelines

- Local grievance officer appointment

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For any questions about this Privacy Policy or our data practices, please contact us at:

RehubX Support

Email: support@rehubx.com

We aim to respond to all inquiries within 3 business days.