RehubX Terms of Service

Last Updated: 2024-10-20

Acceptance of Terms

By accessing or using RehubX's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you are prohibited from using our Services.

Service Description

2.1 Device Recycling Services

RehubX provides electronic device recycling services, including:

- Device evaluation

- Price quotation

- Collection/shipping

- Payment processing

2.2 Eligibility

You must be:

- At least 18 years old

- Legally capable of entering into contracts

- The rightful owner of the device(s)

- Resident in our service areas

User Responsibilities

3.1 Device Ownership

You warrant that:

- You are the legal owner of the device

- The device is not stolen or illegally obtained

- No third party has any claim to the device

- All personal accounts are removed

3.2 Device Preparation

You must:

- Remove all personal data

- Sign out of all accounts

- Remove SIM/memory cards

- Disable device locks/tracking

- Back up your data

Pricing and Payment

4.1 Price Quotes

- Initial quotes are estimates

- Final price subject to device inspection

- Quotes valid for 24 hours

- Right to decline devices that don't match description

4.2 Payment Terms

- Payment within 24 hours of final price confirmation

- Bank transfer or cash payment options

- Currency in local denomination

- Transaction fees as applicable

Collection and Shipping

5.1 Doorstep Collection

- Available in specified areas

- Proper identification required

- Right to refuse collection

- Cancellation policies apply

5.2 Mail-in Service

- Free shipping labels provided

- Proper packaging required

- Transit insurance coverage

- Shipping guidelines compliance

Device Evaluation

6.1 Inspection Process

- Professional evaluation standards

- Transparent criteria

- Photo documentation

- Right to revise quotes

6.2 Device Rejection

We may reject devices that:

- Are reported stolen

- Have undisclosed damage

- Fail authenticity verification

- Violate our policies

Data Protection

7.1 Device Data

- Professional data wiping

- No responsibility for remaining data

- Compliance with data protection laws

- Secure disposal procedures

7.2 Personal Information

- Protected under Privacy Policy

- Secure transaction processing

- Confidential handling

- Legal compliance

Warranties and Disclaimers

8.1 Service Warranty

We warrant:

- Professional service

- Secure handling

- Fair evaluation

- Timely payment

8.2 Disclaimers

- No warranty on device value

- Market price fluctuations

- Service availability

- Technical issues

Limitation of Liability

- Maximum liability limited to device value

- No consequential damages

- Force majeure exclusions

- Statutory limitations apply

Indemnification

You agree to indemnify RehubX against:

- False ownership claims

- Illegal devices

- Policy violations

- Legal costs

Dispute Resolution

11.1 Process

- Direct negotiation

- Mediation

- Arbitration

- Legal proceedings

11.2 Jurisdiction

- Governing law: India

- Jurisdiction: Indian courts

- Special provisions for Indian users

Changes to Terms

- Right to modify terms

- Notice of changes

- Continued use implies acceptance

- Regular review recommended

Termination

13.1 By Users

- Cancel before device handover

- Written notification required

- Refund policies apply

13.2 By RehubX

- Policy violations

- Suspicious activity

- Legal requirements

- Service discontinuation

India-Specific Terms

14.1 Regulatory Compliance

- RBI guidelines

- E-waste regulations

- Consumer protection laws

- Data localization requirements

14.2 Grievance Resolution

- Local grievance officer

- Response timelines

- Escalation process

- Government liaison

Contact Information

For all inquiries regarding these Terms of Service, including support requests, grievances, and legal matters, please contact:

RehubX Support

Email: support@rehubx.com

Response Time: Within 3 business days

Severability

If any provision is found invalid, remaining terms remain in effect.